Comms for ticket buyers:
To keep your ticket, head to your order in the “My Tickets” section and click "Keep Tickets". Your ticket will be valid for the new date, once announced.
If you would prefer a refund, there will also be a "Refund Tickets" button in your order history. Click this and a refund will be processed back into the bank account used to purchase your tickets. Refunds can take up to 5 working days to land in your account.
If you cannot attend the new date (once announced) but would like to donate your ticket cost, please click “Donate to Save Our Scene”. By clicking this you are donating to the promoter and helping keep the scene afloat.
You have 14 days to choose one of these options after which they will no longer be available, so your ticket will remain valid for the new date, once announced.
Please note these options are only available via the website and not in the mobile app.